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Upgrade to a powerful service desk with integrated processes built on a common platform with a shared CMDB.
Benefit from the eleven most commonly used ITIL processes, all verified in Cherwell Service Management.
Submit requests for goods and services, report issues, and check status. Handle associated tickets, fulfilling requests and remediate incidents.
Simplify configuration and improve the experience of one of the most challenging to implement ITSM processes.
Improve ITSM processes by centrally managing configuration items, utilizing associated information, and visualizing relationships.
Track and manage the life cycle of hardware and software assets supported by the service desk
Total visibility, automation and optimization for your IT Service Management
Upgrade to a powerful service desk with integrated processes built on a common platform with a shared CMDB.
Benefit from the eleven most commonly used ITIL processes, all verified in Cherwell Service Management.
Submit requests for goods and services, report issues, and check status. Handle associated tickets, fulfill requests and remediate incidents.
Simplify configuration and improve the experience of one of the most challenging to implement ITSM processes.
Improve ITSM processes by centrally managing configuration items, utilizing associated information, and visualizing relationships.
Track and manage the life cycle of hardware and software assets supported by the service desk.
easysm is a leading ITSM and Departmental IT Service Management solution specifically built for small to medium size businesses. With its simple and easy deployment, affordable pricing and enterprise features, easysm helps you keep your IT costs down and your business up!
Open, scalable, inclusive. easysm is the integrated Human Resources Service Management software helping companies improve performance and efficiency in HR, Recruitment, Payroll and Employee benefits functions.
easysm provides a suite of comprehensive and integrated tools that empower your marketing service management to help manage the delivery of campaign communications, customer support solutions, service delivery and live events.
Our Finance Service Management and Accounting software streamlines the way you manage your finances. We offer a comprehensive range of solutions to manage all aspects of finance from accounts payable to payroll and beyond.
For organizations with multiple locations, managing multiple work order systems can be a challenge. Streamline work order management with Service management for facilities teams.
Education ITSM provides a complete, integrated ITSM solution that streamlines campus-wide service management on a single platform. It makes it easy for students, faculty, and staff to find the support they need anytime, anywhere.
The world of finance changes by the minute. On top of the inherent capriciousness of the industry, financial businesses — from banks to insurance agencies and brokerages — are facing a myriad of macro challenges that come along with modernization.
Advanced ITSM capabilities, support excellence in care and boost patient safety in your organization with Healthcare ITSM Solutions
Charities, non-profit and community organizations are constantly working with competing priorities communication challenges and high demand, with limited budgets and capacity.
With easysm, your focus returns to the charitable cause at hand, and you can continue to go that extra mile. Our ITSM software for non-profit institutions provides an ITIL-aligned IT service desk, which helps support best practices and standardized processes to help aid the planning, management and delivery of IT services.
Rapidly evolving technologies and tightening budgets present new IT-related challenges for government agencies that are already occupied with keeping cities and states running for its taxpayers. CIOs are eager to incorporate new technologies like AI, cybersecurity, and cloud solutions, creating new budgetary and operational pressures. A push towards technology consolidation across municipalities means IT teams must unite and flex to support additional departments such as police, fire safety, first responders, and other critical groups.
Organizations today need the right IT Service Management (ITSM) and Help Desk to keep the business running like clockwork. easysm is a cutting-edge, scalable solution that takes your ITSM capabilities to new heights, with flexible scalability options and enterprise resources integration options.