Departmental IT Service Management (small and medium sized businesses)

easysm is a leading ITSM and Departmental IT Service Management solution specifically built for small to medium size businesses. With its simple and easy deployment, affordable pricing and enterprise features, easysm helps you keep your IT costs down and your business up!

Total visibility, automation and optimization for your IT Service Management

Upgrade to a powerful service desk with integrated processes built on a common platform with a shared CMDB.

Benefit from the eleven most commonly used ITIL processes, all verified in Cherwell Service Management.

Submit requests for goods and services, report issues, and check status. Handle associated tickets, fulfill requests and remediate incidents.

Simplify configuration and improve the experience of one of the most challenging to implement ITSM processes.

Improve ITSM processes by centrally managing configuration items, utilizing associated information, and visualizing relationships.

Track and manage the life cycle of hardware and software assets supported by the service desk.

10 different ways Departmenal IT Service Management will transform your business

No Coding Know-How Required

Make Smart, Data-Driven Decisions

IT Services that Drive More Results

Brings Your Systems Together

Quick Go-Live & Fast Time to Value

No Worries, Upgrade without Stress

Service Management Beyond IT

On-Premises, Hosted, or SaaS

Licenses to Maximize Your Value

Industry Leading Support

Our Awesome Partners

Are you ready to start?

Ready to make the jump and start powering up your company’s service management? Click the link below to get started!

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